Customer Excellence Specialist EMEA

Overview

Dynamic role ensuring seamless delivery of satellite radar data to customers.

Ideal candidate has a background in geography or aerospace with strong communication skills.

Locations

• Greece, Attica, Athens

Requirements

• Bachelor's degree in Geography or related field
• Proven experience in customer excellence roles
• Strong analytical and problem-solving skills

Responsibilities

• Oversee order process from submission to delivery
• Resolve customer inquiries promptly
• Plan satellite resources for capturing images
• Build and maintain customer relationships
• Conduct service training for customers
• Report on key performance metrics

Benefits

• Occupational healthcare
• Yearly benefit budget
• Phone subscription with iPhone
• Relocation support
• Self-development time
• Diverse work environment
• Coffee and snacks