Customer Success Manager

Overview

Role involves managing customer success and relationships to ensure satisfaction and retention.

Ideal candidate has 1+ years in customer success and is tech-savvy with strong communication skills.

Locations

• South Africa

Requirements

• 1+ years in Customer Success
• Experience in SaaS or B2B industries
• Fluent in English
• Tech-savvy with CRMs

Responsibilities

• Build client relationships
• Guide onboarding and training
• Identify upselling opportunities
• Provide proactive support
• Analyze customer engagement data
• Collaborate with teams
• Advocate for customer needs

Benefits

• Competitive salary
• Work from anywhere
• Exclusive access to top-tier employers
• Networking opportunities