Senior CX Operations Analyst

Overview

Role involves designing and implementing solutions for CX challenges and driving execution.

Ideal candidate should have strong project management and data analysis skills with a focus on problem-solving.

Locations

• Canada

Requirements

• Experience in project management
• Strong data analysis skills
• Ability to solve complex problems

Responsibilities

• Design and implement CX solutions
• Analyze performance data
• Collaborate with cross-functional teams
• Communicate plans and updates
• Build and maintain forecasting models

Benefits

• Remote work flexibility
• Access to cutting-edge tools
• Employee share options
• Generous paternity leave
• Subsidised egg freezing
• WFH office expense budget
• Learning & development opportunities