Human Interest

Product Operations Manager, Integrations

Human Interest

Overview

Role involves managing product operations and improving integrations with payroll providers.

Ideal candidate has 3-5 years of experience in product operations with strong problem-solving skills.

90k usd / yearremotemidEnglishAPIsSQLExcel

Locations

  • United States

Requirements

  • 3-5 years experience in technical onboarding or product operations
  • Working knowledge of integration technologies
  • Ability to solve customer issues and improve processes

Responsibilities

  • Triage and troubleshoot integration issues
  • Conduct operational process reviews
  • Proactively monitor issues
  • Work with stakeholders for customer insights
  • Create and update support documentation
  • Implement projects for product initiatives

Benefits

  • 401(k) plan with employer match
  • Top health plans
  • Unlimited access to financial tools
  • Enhanced mental health support
  • Fertility healthcare benefits
  • Student loan resources
  • Work-from-home stipend
  • Team-building experiences