Remote Training Support Specialist (MSHA Moderator)

Overview

Role supporting virtual MSHA training programs and assisting learners.

Ideal candidate has 2+ years of remote customer service experience and strong tech skills.

Locations

• United States

Requirements

• 2+ years of remote customer service experience
• Strong computer skills
• Experience with Microsoft Outlook and Excel

Responsibilities

• Register and enroll students
• Communicate with students
• Conduct pre-training tech checks
• Monitor live virtual classrooms
• Troubleshoot tech issues
• Track attendance
• Document technical issues
• Collaborate with MSHA team

Benefits

• Gain experience with a training provider
• Work remotely with a supportive team
• Help individuals meet safety training requirements