Guest Experience Executive (6 month FTC)

Overview

Role focused on enhancing guest experience through effective communication and problem-solving.

Ideal candidate should possess strong customer service skills and be proficient in English.

Locations

• Philippines

Requirements

• Fluent in English
• Willing to work varied shifts
• Proficient in CRM software
• Strong multitasking abilities
• Proven problem-solving skills

Responsibilities

• Handle inbound messaging
• Engage with guests via calls
• Resolve customer complaints
• Oversee reservations
• Maintain customer interaction records