Groups Contract Specialist

Overview

Role focused on managing customer bookings and ensuring satisfaction in group travel.

Ideal candidate has 2+ years in customer operations with strong organizational and communication skills.

Locations

• United States

Requirements

• 2+ years in customer operations or contracting
• Hotel industry or sales experience preferred
• Excellent communication skills

Responsibilities

• Manage customer bookings throughout the contracting process
• Ensure customer satisfaction and retention
• Collaborate with internal teams for seamless execution

Benefits

• Competitive base pay
• Opportunities for bonuses
• Equity options