Customer Success Manager

Overview

Role focused on enhancing customer satisfaction and driving product adoption.

Ideal candidate has 3+ years in Customer Success with strong communication and problem-solving skills.

Locations

• Canada
• United States
• Mexico

Requirements

• 3+ years in Customer Success or Account Management
• Customer-centric mindset
• Excellent communication skills

Responsibilities

• Develop customer relationships
• Conduct Quarterly Business Reviews
• Monitor customer health metrics

Benefits

• 35 days off
• Annual performance bonus
• Healthcare for US employees
• Mental health support