Technical Writer -- Cybersecurity SaaS Product

Overview

Role involves creating high-quality documentation for a cybersecurity SaaS platform.

Ideal candidate has 5+ years of experience in technical writing for B2B SaaS or cybersecurity products.

Locations

• United States

Requirements

• 5+ years experience as technical writer
• Experience documenting APIs
• Proficiency in Markdown and Git workflows

Responsibilities

• Develop and maintain customer-facing documentation
• Translate complex concepts into clear documentation
• Partner with teams to gather information
• Participate in Agile ceremonies
• Maintain version-controlled documentation
• Design documentation style guide
• Explore AI-driven tools for documentation
• Support internal enablement through knowledge articles

Benefits

• Inclusive team
• Growth opportunities
• Innovative culture
• Remote work
• Competitive compensation