Partner Success Manager

Overview

Role focused on leading post-sales experience for managed service partners in cybersecurity.

Ideal candidate has 5+ years in Customer Success with strong MSSP/MSP knowledge and technical fluency in cybersecurity.

Locations

• United States

Requirements

• 5+ years in Customer Success or related field
• Strong understanding of MSSP/MSP models
• Technical fluency in cybersecurity solutions

Responsibilities

• Own the partner lifecycle
• Drive adoption & enablement
• Build strategic relationships
• Measure & optimize performance
• Resolve & escalate
• Contribute to partner resources
• Enable joint GTM success
• Influence product direction

Benefits

• Health, vision & dental care
• Flexible vacation policy
• Generous parental leave
• Growth opportunities
• Inclusive team
• Remote work
• Competitive compensation
• Innovative culture