Telemedicine Patient Advocate

Overview

Role involves guiding patients through their care journey with empathy and efficiency.

Ideal candidate is a motivated multi-tasker with a passion for meaningful work and strong communication skills.

Locations

• United States

Requirements

• Experience in healthcare or customer support preferred
• Strong multitasking and time management skills
• Creative problem solver

Responsibilities

• Guide patients through their care journey
• Respond to patient inquiries
• Resolve common issues
• Collaborate with Clinical Ops and Labs
• Identify trends and suggest improvements
• Meet performance targets
• Contribute to team knowledge
• Be available for overtime

Benefits

• Remote-first work environment
• Health, dental, and vision insurance
• Technology stipend
• Flexible Spending Accounts
• Uncapped time off
• Competitive compensation and equity
• Short-term disability coverage
• Virtual and in-person team events