Collections Lead

Overview

Role involves leading collections strategy, managing team, and optimizing processes.

Ideal candidate has 5+ years in collections with strong communication and leadership skills.

Locations

• Mexico

Requirements

• 5+ years of collections experience
• Team Lead or leadership background preferred
• Strong English communication skills
• Experience in creating training content
• Familiarity with CRM systems
• Reliable internet connection and professional workspace

Responsibilities

• Lead collections strategy and execution
• Train and develop collections team
• Optimize processes
• Collaborate with cross-functional teams
• Leverage AI and emerging technologies