Senior Technical Account Manager

Overview

Integral role in Customer Success ensuring top service and maintaining client relationships.

Locations

• Germany

Requirements

• Bachelor's degree or equivalent experience
• Experience with enterprise accounts
• Experience in customer communication
• Experience managing cross-functional projects
• Experience in distributed systems
• Experience in designing architecture
• Excellent English communication skills
• Familiarity with cloud architectures

Responsibilities

• Increase customer trust in HiveMQ Platform
• Help customers with challenges
• Act as technical liaison
• Represent customer's voice to Product Management
• Collaborate with technical support team