Onboarding Specialist

Overview

Role focused on managing customer onboarding processes and ensuring successful data migration and training.

Ideal candidate should have 2-4 years of experience in onboarding or customer service with strong project management skills.

Locations

• Philippines

Requirements

• 2-4 years experience
• Experience with data migration
• Proficiency in Microsoft Excel
• Strong project management skills
• Excellent communication skills
• Attention to detail
• Comfortable using technology
• Quick learner

Responsibilities

• Manage onboarding for 20-40 customers monthly
• Support data migration
• Train new customers
• Deliver efficient customer launch experience
• Act as liaison with Product team
• Address issues and manage escalations
• Collaborate to refine onboarding systems

Benefits

• Permanent remote work
• Paid Time Off
• HMO coverage
• Annual performance bonuses
• Dedicated coaches
• Opportunities for professional growth