Customer Support Specialist (English/French)

Overview

Role involves providing customer support and managing level 1 issues.

Ideal candidate should be fluent in English and French with customer support experience.

Locations

• Philippines
• Mexico

Requirements

• Fluent in English and French
• Previous customer support experience
• Tech-savvy with CRM tools knowledge

Responsibilities

• Connect with clients via email and phone
• Manage level 1 queries
• Collaborate with product teams
• Communicate benefits and vision

Benefits

• Permanent remote work
• Paid Time Off
• Health coverage
• Annual bonuses
• Professional growth opportunities