Hireframe

Customer Support & Report Builder

Hireframe

Overview

Role involves supporting customers by creating inventory reports and ensuring timely insights.

Ideal candidate should have experience in customer support and strong data interpretation skills.

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Locations

  • Philippines
  • Mexico

Requirements

  • Strong English proficiency
  • Previous customer support experience
  • Experience in report building
  • Strong critical thinking skills
  • Excellent attention to detail
  • Ability to work independently

Responsibilities

  • Create custom inventory reports
  • Communicate with customers
  • Analyze inventory data
  • Collaborate with the customer support team
  • Develop knowledge base and scripts
  • Assist in reducing report preparation time

Benefits

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization coverage
  • Annual performance bonuses
  • Dedicated coaches
  • Opportunities for professional growth