Customer Success Specialist

Overview

Role focused on supporting customer success and education initiatives.

Ideal candidate has 2+ years in customer support with strong communication and project management skills.

Locations

• Philippines
• Mexico

Requirements

• 2+ years in customer education or support
• Excellent communication skills
• Strong project management abilities

Responsibilities

• Support CS leads for high-touch customers
• Respond to customer inquiries
• Track customer feedback
• Create help center content
• Develop training materials

Benefits

• Permanent remote work flexibility
• Paid Time Off
• HMO coverage
• Annual performance bonuses
• Professional growth opportunities