Case Manager

Overview

Role involves assisting scam victims through their recovery journey.

Ideal candidate should have prior experience in support or case management and strong communication skills.

Locations

• Philippines

Requirements

• Excellent communication skills
• Strong organizational skills
• Prior experience in support or case management

Responsibilities

• Monitor incoming requests
• Collect required information
• Communicate with customers
• Coordinate with investigation experts
• Document case progress

Benefits

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization coverage
• Annual performance bonuses
• Dedicated coaches for support
• Opportunities for professional growth