AR Associate

Overview

Role involves managing accounts receivable processes and providing customer service.

Ideal candidate has 1-2+ years in AR with strong analytical skills and attention to detail.

Locations

• Philippines

Requirements

• 1-2+ years of finance/accounting experience
• Bachelor's degree in Finance, Accounting, or relevant field
• Detail-oriented
• Strong analytical and problem-solving skills
• Excellent time management skills
• Skilled user of Microsoft Office
• Experience with NetSuite and/or HighRadius a plus

Responsibilities

• Ensure performance meets/exceeds SLAs
• Process customer refunds
• Manage internal help desk
• Input payment information in internal system
• Respond to inquiries in a timely fashion
• Identify short payments for review
• Perform research on unidentified cash
• Own customer communications until resolution

Benefits

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches for support
• Opportunities for professional growth