Sr. Technical Account Manager

Overview

Role involves driving customer success as a Senior Technical Account Manager.

Ideal candidate has 5+ years in a technical client-facing role with strong problem-solving skills.

Locations

• Canada, Alberta
• Canada, British Columbia
• Canada, Ontario

Requirements

• 5+ years in client-facing technical role
• Excellent technical aptitude
• Strong understanding of software development processes

Responsibilities

• Serve as primary technical liaison
• Provide technical guidance
• Lead customer meetings
• Identify product enhancement opportunities
• Manage customer expectations

Benefits

• Comprehensive medical, dental, vision benefits
• Flexible PTO
• Quarterly Recharge Fridays
• Access to Coaches and Therapists
• 2 Volunteer days per year
• Monthly transportation allowance