Technical Account Manager

Overview

Role involves driving customer success as a Technical Account Manager through product guidance and relationship building.

Ideal candidate has 4+ years in a technical client-facing role with strong problem-solving and communication skills.

Locations

• India, Telangana, Hyderabad

Requirements

• 4+ years in a client-facing technical role
• Excellent technical aptitude
• Strong understanding of software development processes
• Exemplary communication skills
• Proven problem-solving skills
• Capacity to manage multiple projects
• Familiarity with CRM and SSO integration

Responsibilities

• Become a product expert
• Serve as primary technical liaison
• Provide technical guidance
• Team up with colleagues
• Lead customer meetings
• Identify product enhancement opportunities
• Manage customer expectations