Customer Success Manager

Overview

Role focused on ensuring customer satisfaction and driving product adoption.

Ideal candidate has 5+ years in customer success with strong communication and collaboration skills.

Locations

• India, Telangana, Hyderabad

Requirements

• 5+ years in customer success
• Excellent communication skills
• Strong collaboration skills

Responsibilities

• Analyze customer data for trends
• Develop actionable insights
• Identify and mitigate customer risks
• Enable customers to realize platform value
• Collaborate on account strategy
• Identify expansion opportunities
• Ensure execution of customer discussions