Web Support Specialist

Overview

Role involves supporting client websites and managing content updates.

Ideal candidate has 2-3 years of experience in client service or web content management with strong organizational skills.

Locations

• Mexico

Requirements

• 2-3 years experience in client service or web content management
• Hands-on experience with CMS and ticketing platforms
• Solid understanding of HTML and CSS

Responsibilities

• Support client websites with content updates
• Ensure updates meet quality standards
• Communicate with clients about request status
• Facilitate website content changes
• Balance multiple client requests
• Troubleshoot technical issues
• Collaborate with teams
• Support critical client events outside standard hours