Senior Manager, Account Management

Overview

Role involves leading and empowering the Account Management team to drive customer retention and expansion.

Ideal candidate has 10+ years in sales/account management with 4+ years in leadership within a SaaS environment.

Locations

• United States

Requirements

• 10+ years in sales/account management
• 4+ years in leadership role
• Proficient in Salesforce.com
• Strong analytical skills
• Expertise in sales methodologies
• Proven coaching skills
• Strong negotiation skills
• Understanding of SaaS metrics

Responsibilities

• Lead and mentor Account Management team
• Cultivate client relationships
• Oversee renewals process
• Drive expansion strategy
• Gather customer insights
• Manage revenue and KPIs
• Promote company processes
• Foster cross-functional collaboration

Benefits

• Flexible benefit plans
• Wellness programs
• Flexible paid time off
• Retirement plans
• 30-day work-from-anywhere program
• Learning allowance
• Mentorship opportunities
• Leadership forums