Customer Care Advisor - German Speaking

Overview

Role involves providing customer care and support in a healthcare setting.

Ideal candidate should have at least 1 year of customer service experience and be fluent in German.

Locations

• United Kingdom
• Germany

Requirements

• 1 year experience in customer service
• Experience with multi-channel support
• Experience using cloud-based platforms

Responsibilities

• Serve as primary contact for customers
• Assist customers via multiple channels
• Collaborate with clinical and pharmacy teams
• Ensure timely handling of patient requests
• Collect customer feedback
• Support new hire training

Benefits

• Equity allocations
• 25 days holiday
• Private health insurance
• Pension scheme
• Enhanced parental leave
• Cycle-to-work scheme
• Electric car scheme
• Home office allowance