Customer Success Manager

Overview

Manage customer success and ensure value realization for clients.

Ideal candidate is a highly motivated operator with strong problem-solving skills and a knack for building relationships.

Locations

• Canada, Ontario, Toronto

Requirements

• 2-4 years in customer-facing role
• Highly organized
• Self-motivated

Responsibilities

• Own customer outcomes
• Lead onboarding & training
• Drive strategic adoption
• Enhance retention & growth
• Resolve operational blockers
• Gather feedback insights
• Improve process & playbook development
• Stay ahead of trends