Customer Success Manager

Overview

Role involves managing customer success and driving revenue growth for US customers.

Ideal candidate has 3+ years in B2B enterprise software with strong account management skills.

Locations

• United States, Texas
• United States, Illinois

Requirements

• 3+ years in customer-facing roles
• Proven track record managing accounts of $500K+ ARR
• Strong understanding of SaaS and enterprise software

Responsibilities

• Drive customer success
• Exceed revenue targets
• Maximise retention
• Enhance customer satisfaction
• Monitor and optimize usage
• Develop training materials