Sr. Support Engineer - Vault

Overview

Role involves troubleshooting complex issues related to Vault Enterprise and ensuring customer satisfaction.

Ideal candidate should have 5+ years of experience in Support Engineering and strong problem-solving skills.

Only candidates authorized to work in the United States are considered

Locations

• United States, Texas, Austin
• United States, California, San Francisco

Requirements

• 5+ years of Support Engineering experience
• Experience with scripting tools
• Experience with major cloud platforms

Responsibilities

• Troubleshoot and resolve customer issues
• Communicate with customers
• Document customer interactions