Technical Account Manager

Overview

Role involves managing technical relationships with strategic customers and resolving their technical issues.

Ideal candidate should have experience in technical account management and a strong technical background.

Locations

• United States

Requirements

• Strong technical background
• Experience with technical account management
• Ability to explain complex concepts
• Strong problem-solving skills
• Excellent communication skills

Responsibilities

• Build relationships with technical decision-makers
• Provide technical guidance and support
• Troubleshoot complex issues
• Identify and prioritize customer needs
• Advocate for customer needs
• Track and manage customer issues
• Provide regular updates to customers
• Work with engineering to develop solutions

Benefits

• Flexible work environment
• Competitive compensation package
• Room for career advancement