Experienced Guest Relations Agent

Overview

Role involves managing guest inquiries and ensuring exceptional guest experiences.

Ideal candidate has 3+ years in guest service and admin roles in short-term rentals.

Locations

• Philippines

Requirements

• 3+ years in guest service and admin roles
• Excellent English skills
• Experience with US, Canadian, Australian, or UK employers

Responsibilities

• Respond to guest inquiries
• Communicate with guests pre and during stay
• Collaborate with local team
• Maintain accurate property listings
• Fulfill guest concierge requests
• Deliver 5-star guest experience