Network Engineer (NOC)

Overview

Key role in ensuring service availability and incident resolution for clients.

Ideal candidate has 4+ years in NOC or network support with strong Wi-Fi experience.

Locations

• Ukraine

Requirements

• 4+ years experience
• Hands-on Wi-Fi infrastructure
• Strong knowledge of Layer 2/3 protocols
• Experience with network monitoring systems
• Fluent in English

Responsibilities

• Ensure maximum service availability
• Respond to customer calls and tickets
• Monitor network health
• Conduct root cause analysis
• Update knowledge base
• Escalate issues to management
• Support Service Delivery Manager
• Maintain communication with stakeholders

Benefits

• Health insurance
• Psychotherapy coverage
• Sport coverage
• Learning budget
• Paid vacations
• Paid sick leaves
• Public holidays off