Specialist I, Client Success

Overview

Role focused on supporting clients in their mental health journey through empathetic communication.

Ideal candidate should have 1-3 years of experience in client success or mental health services with strong communication skills.

Locations

• United States

Requirements

• 1-3 years experience in client success or mental health services
• Strong communication skills
• Ability to guide clients through uncertainty

Responsibilities

• Re-engage clients through outreach
• Coach clients through decision-making
• Document client interactions
• Partner with internal teams
• Identify engagement barriers

Benefits

• Health insurance
• Wellness benefits
• Flexible working hours
• Flexible Time Off
• Continuous learning opportunities
• Competitive salary
• In-office meals and snacks