Production Service Support Engineer (Incident Management)

Groupon

Overview

Role involves supporting and optimizing incident management processes across internal systems.

Ideal candidate has 4+ years in Linux systems and web applications with strong analytical skills.

Only candidates from Peru are considered

remotemidpermanentfull-timeEnglishAWSGCPDockerKubernetesElasticsearchKibanaGrafanaGitHubJiraJavaRubyNode.jsMySQLRedisPython

Locations

  • Peru

Requirements

  • 4+ years in Linux systems
  • 4+ years in web applications operations
  • Experience with programming languages (Python, Ruby, Java)

Responsibilities

  • Devise incident management strategies
  • Coordinate and resolve incidents
  • Facilitate Post Mortems
  • Work on engaging projects
  • Support internal systems