Production Service Support Engineer (Incident Management)

Overview

Role involves supporting and optimizing incident management processes across internal systems.

Ideal candidate has 4+ years in Linux systems and web applications with strong analytical skills.

Locations

• Colombia

Requirements

• 4+ years in Linux systems
• 4+ years in web applications operations
• 4+ years in creating Splunk or Kibana queries

Responsibilities

• Leverage SRE best practices
• Manage incident response
• Coordinate Post Mortems
• Work on engaging projects
• Be part of Incident Management team