Production Service Support Engineer (Incident Management)

Overview

Role involves supporting and optimizing incident management processes across internal systems.

Ideal candidate has 4+ years in Linux systems and web applications with strong analytical skills.

Only candidates from Ecuador are considered

Locations

• Ecuador

Requirements

• 4+ years in Linux systems
• 4+ years in web applications operations
• 4+ years in creating Splunk or Kibana queries

Responsibilities

• Devise incident management strategies
• Coordinate and resolve incidents
• Oversee Problem Management