Technical Support Specialist

Overview

Role involves providing technical support and enhancing customer experience with Greenhouse products.

Ideal candidate has 2+ years of customer-facing experience and strong problem-solving skills.

Only candidates with a valid work pass to work in Singapore are considered

Locations

• Singapore

Requirements

• 2+ years customer-facing experience
• Experience with Zendesk, JIRA, Salesforce
• Excellent problem-solving skills

Responsibilities

• Serve as first point of contact for technical support
• Diagnose and resolve customer issues
• Provide recommendations for product improvement

Benefits

• Performance review program
• Bonus structure
• Flexible work environment