Gravity Payments

Support Representative Talent Network

Gravity Payments

Overview

Role involves building relationships and providing support to merchants and sales representatives.

Ideal candidate should have experience in customer support and a strong customer-focused mindset.

80k usd / yearremotefull-timeEnglish

Locations

  • United States

Requirements

  • Customer support experience
  • Payment processing or fintech experience
  • Strong communication skills

Responsibilities

  • Provide phone and email support
  • Partner with operations and sales teams
  • Assist merchants with troubleshooting
  • Engage in continuous learning
  • Collaborate with Technical Support team
  • Handle routine account maintenance

Benefits

  • Early consideration for roles
  • Insights into culture and growth
  • Networking opportunities
  • Streamlined hiring process