Grafana Labs

Senior Observability Architect

Grafana Labs

Overview

Role focuses on driving customer success and adoption of Grafana's observability solutions.

Ideal candidate has 5+ years in technical sales or account management with a strong understanding of observability technologies.

1086k sek / yearremoteseniorEnglishFrenchCRM software

Locations

  • Sweden

Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years in technical support or related role
  • Experience with Kubernetes
  • Strong understanding of observability solutions
  • Fluent in English and French

Responsibilities

  • Serve as primary technical contact for customers
  • Design observability maturity journey
  • Provide expert troubleshooting
  • Conduct technical reviews
  • Advise clients on best practices
  • Collaborate on technical roadmaps
  • Drive product adoption
  • Act as voice of the customer

Benefits

  • Equity
  • Bonus
  • Other benefits listed on careers page