Auto Service Advisor

Overview

Role involves providing exceptional service and support to customers in the automotive service experience.

Ideal candidate should have previous experience as an Auto Service Advisor or in a similar role with strong communication skills.

Locations

• Philippines

Requirements

• Previous experience in automotive customer service
• Excellent communication skills
• Strong focus on customer satisfaction

Responsibilities

• Greet customers and determine service needs
• Provide explanations of automotive issues
• Schedule service appointments
• Prepare work orders
• Work with technicians
• Update customers on repair status
• Document customer interactions
• Handle complaints professionally

Benefits

• Competitive salary
• Remote position
• Schedule flexibility