GitLab

Senior Professional Services Operations Analyst

GitLab

Overview

Role involves architecting operational ecosystems and driving efficiency in Professional Services.

Ideal candidate has 7-10 years in operations with a strong background in professional services.

84k usd / yearremoteseniorEnglish

Locations

  • United States

Requirements

  • 7-10 years experience in operations
  • Strong background in professional services operations
  • Experience with PSA tools and CRM systems

Responsibilities

  • Drive operational excellence and innovation
  • Design and implement scalable operational processes
  • Oversee PS technical infrastructure
  • Identify opportunities to automate processes
  • Lead change initiatives for operational improvements
  • Collaborate with PS leadership on initiatives

Benefits

  • Flexible Paid Time Off
  • Equity Compensation
  • Home office support
  • Growth and Development Fund
  • Parental leave
  • Team Member Resource Groups