Customer Success Manager, EMEA

Overview

Role involves partnering with customers to drive adoption and satisfaction.

Ideal candidate has experience in Customer Success and strong technical skills.

Locations

• Spain

Requirements

• Prior experience in Customer Success
• Understanding of Git and branching strategies
• Knowledge of software development lifecycle

Responsibilities

• Partner with customers to achieve business outcomes
• Guide customers on future adoption
• Own a book of assigned customers
• Act as liaison for GitLab questions and issues
• Remain knowledgeable on GitLab releases

Benefits

• Flexible Paid Time Off
• Home office support
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Health benefits