Associate Support Engineer

Overview

Role involves supporting customers and collaborating with engineering teams to resolve issues.

Ideal candidate should have experience in customer support and basic technical knowledge.

Locations

• EMEA

Requirements

• Basic Linux knowledge
• Familiarity with scripting languages
• Experience in customer support lifecycle

Responsibilities

• Support customers via tickets and calls
• Collaborate with various teams
• Create and update documentation
• Participate in on-call rotations

Benefits

• Flexible Paid Time Off
• Home office support
• Growth and development budget
• Parental leave
• Equity Compensation & Employee Stock Purchase Plan
• Health benefits
• Team Member Resource Groups