Technical Account Manager

Overview

Role involves managing customer accounts and ensuring successful implementation of Genetec solutions.

Ideal candidate has 3+ years in account management with strong technical and interpersonal skills.

Candidates must be located in Washington, Oregon, or California

Locations

• United States, Oregon
• United States, California
• United States, Washington

Requirements

• Bachelor's degree preferred
• Minimum 3 years in Account Management or similar
• Valid driver's license and passport required

Responsibilities

• Manage customer lifecycle
• Assist with deployment and upgrades
• Provide technical support
• Conduct Quarterly Business Reviews
• Document Statement of Work
• Coordinate with internal teams
• Educate clients on product features
• Optimize system performance

Benefits

• Attractive compensation package
• 401K match
• Training Tuition Reimbursement
• Flexible working schedule