Overview
Role involves designing and maintaining Zendesk solutions for customer service.
Ideal candidate has 5-7 years of experience with strong proficiency in Zendesk configuration and customization.
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Locations
Requirements
Bachelor's degree required Proven experience as Zendesk Administrator or Architect Strong proficiency in Zendesk configuration Experience developing Zendesk apps and integrations Excellent problem-solving skills Strong communication skills
Responsibilities
Design and architect Zendesk solutions Collaborate with stakeholders Configure and customize Zendesk features Develop and maintain Zendesk apps Optimize Zendesk configurations Provide technical guidance Troubleshoot and resolve issues Stay current with Zendesk updates