Customer Success Manager

Overview

Drive customer happiness by advising and guiding brands on product adoption.

Ideal candidate has 2-3+ years in Customer Success with strong communication skills.

Only candidates based in Switzerland are considered

Locations

• Switzerland

Requirements

• 2-3+ years in Customer Success or related field
• Skilled in onboarding and product adoption
• Fluent in English and German

Responsibilities

• Guide customers through onboarding
• Build long-term relationships
• Provide timely support
• Monitor product usage
• Lead renewal conversations
• Align capabilities with business goals
• Collaborate cross-functionally

Benefits

• 5 weeks of holiday
• Paid educational days
• Home office setup budget
• Annual salary review
• Localized benefits