Customer Success Manager

Overview

Role involves managing client relationships and optimizing ad performance for publishers.

Ideal candidate has 2-3 years in customer success or account management with AdTech experience.

This role is not eligible for visa sponsorship

Locations

• United States

Requirements

• 2-3 years experience as Account Manager or Customer Success Manager
• AdTech industry experience
• Knowledge of Google products required

Responsibilities

• Manage client relationships
• Monitor site performance
• Provide optimization ideas
• Liaise between clients and internal teams
• Pitch and upsell new products
• Handle escalated situations
• Elevate Customer Success team skills