Customer Success Manager

Freestar

Overview

Role involves managing client relationships and optimizing ad performance for publishers.

Ideal candidate has 2-3 years of experience in AdTech and strong communication skills.

This role is not eligible for visa sponsorship

remotemidpermanentfull-timeEnglishSalesforceZendeskJira

Locations

  • United States

Requirements

  • 2-3 years of experience
  • AdTech experience required
  • Familiarity with CRM and project management systems
  • Excellent communication skills

Responsibilities

  • Manage client relationships
  • Monitor site performance
  • Liaise between clients and internal teams
  • Pitch and upsell new products
  • Handle escalated situations
  • Elevate Customer Success team skills