Foxelli Group

Customer Support & Sales Agent

Foxelli Group

Overview

Role involves providing empathetic customer support and driving sales through effective communication.

Ideal candidate should have proven experience in customer support and strong communication skills.

remotecontractfull-timeEnglish

Locations

  • Cyprus
  • Portugal
  • Malta
  • Greece
  • Latvia
  • Netherlands
  • Kosovo
  • Poland
  • Slovakia
  • Slovenia
  • Lithuania
  • Bulgaria
  • Serbia
  • Bosnia and Herzegovina
  • Croatia
  • Romania
  • Hungary
  • United Kingdom
  • Moldova
  • Albania
  • Czech Republic
  • North Macedonia
  • South Africa
  • Georgia
  • Montenegro
  • Estonia

Requirements

  • Fluent English required
  • Experience in phone-based support
  • Strong emotional intelligence
  • Reliable internet connection
  • Previous remote work experience is a plus

Responsibilities

  • Deliver friendly support
  • Conduct phone interviews
  • Drive upsells
  • Resolve customer issues
  • Record feedback
  • Collaborate cross-functionally

Benefits

  • Gym membership
  • Personal development budget
  • Paid time off
  • Home office setup budget
  • Strong company culture
  • Flexible schedule