Customer / Upsell Marketing Specialist

Overview

Role focused on maximizing customer adoption and retention through targeted marketing strategies.

Ideal candidate should have experience in customer lifecycle marketing for SaaS products.

Locations

• Philippines

Requirements

• Experience in customer or growth marketing
• Strong copywriting skills
• Project management skills

Responsibilities

• Map post-sale journey
• Build multichannel programs
• Cultivate customer advocates
• Segment accounts
• Provide CSMs with materials
• Track churn and upsell metrics

Benefits

• Paid vacation time
• Paid sick time
• Paid life leave
• Paid holidays
• Employee Giving Programs