Client Success/Customer-Facing Onboarding Support

Overview

Role involves supporting nonprofit organizations through onboarding and customer success.

Ideal candidate should have strong organizational skills and a passion for nonprofit work.

Locations

• Philippines

Requirements

• Strong academic background
• Experience in customer service
• Ability to work independently

Responsibilities

• Provide exceptional customer service
• Schedule and lead Zoom calls
• Resolve customer issues
• Gather customer feedback
• Identify potential roadblocks

Benefits

• Paid vacation time
• Paid sick time
• Paid life leave
• Paid holidays
• Employee Giving Programs